The CLA app's leading edge features help you differentiate your loyalty program, gain the loyalty of your prospects, and innovatively generate revenue.
App Features
The CLA App is powered by CLA Instant Rewards©, rewards that are instantly earned, instantly delivered, instantly redeemable and instantly favored by customers old and young.
Refund Advantage™
Leverage Customer Returns for More Sales and Loyalty.
Refund Advantage™, is a new feature of the CLA customer loyalty program that leverages customer returns into increased sales and customer loyalty. Simply put, the it is a tool that converts cash and credit card refunds into instantly redeemable store credits, then banks and manages those credits in the merchant’s CLA loyalty account.
Technological Edge Sets the Stage.
Refund Advantage™, is a major advancement in the processing and management of store credit refunds and sets the retailer stage with a technological edge. It empowers merchants to not only capture refunds as instantly redeemable store credits, but also to bank and manage the store credits in the CLA customer loyalty app.
Convert. Bank. Manage.
To use the Refund Advantage™ tool, it’s as simple as “convert, bank, manage” via the admin panel of the retailer’s CLA Customer Loyalty account.
- Convert the refund to store credits.
- Bank the store credits in the merchant’s customer loyalty account.
- Manage the store credits via the loyalty app indefinitely.
CLA Instant Rewards©
The CLA App is powered by "CLA Instant Rewards©, rewards that are instantly earned,instantly delivered, instantly redeemable and instantly favored by customers old and young.
"CLA Instant Rewards©” are powerful motivators because they are quick to earn and spend. Shoppers today don’t want to wait for rewards to build up.
An existing customer and loyalty member can walk into your store, make a $10 purchase, and instantly earn "CLA Instant Rewards©." Those rewards are instantly redeemable store credits that the customer can apply to another purchase right away or later.
That same customer can choose to spend $100 or more and earn even more "CLA Instant Rewards©” because rewards earned are based on a percentage of a customer’s purchase. The more they spend, the more instantly redeemable store credits they earn. You, the store owner, determine in advance what percentage of customer purchases will translate into customer rewards.
The “CLA Instant Rewards©" not only motivate customers to buy sooner and more often from your store, but they also energize your customers to spend even more each time they visit your store.
Giving your loyalty program the capabilities to>br
1) Instantly deliver instantly redeemable store credits and
2) Reward in greater quantities based on the amount spent are two significant ways to differentiate your store from your competitors' loyalty programs who still rely on old-fashioned, slow-earning, flat rate, points-based reward systems.
There are several kinds of CLA Instant Rewards© your customers can earn at your store:
*Enrollment Rewards
*Purchase Rewards
*Birthday Rewards
*Anniversary Rewards
*Referral Rewards
Rewarding your customers with “CLA Instant Rewards©” is the best, fastest way to incentivize your customers to spend more with your online or brick and mortar store more often.
Inventory Advantage©
Inventory Advantage© is the CLA App’s new groundbreaking tool that integrates inventory ROI strategy with your loyalty program. It lets you promote specific merchandise by ramping up rewards or exclude it from your loyalty program by holding back rewards.
Promote Inventory Option: Loyalty program managers can use Inventory Advantage’s “promote inventory” option to add rewards to select inventory like seasonal or overstocked products that need moving out fast, while simultaneously optimizing store inventory. The more rewards, the greater the buying incentive for customers.
A couple of clicks pulls up the inventory promotion tool in the CLA app where merchants can easily select merchandise to earn additional rewards with each purchase. Loyalty members can also check their loyalty rewards accounts for updated purchase details and balances.
Exclude Inventory Option: In contrast, Inventory Advantage’s “exclude inventory” option excludes specific inventory such as low stock, high demand stock, or merchandise with narrow profit margins from the rewards program. This tool turns off rewards for select merchandise.
The Inventory Advantage© feature with "promote inventory" option and "exclude inventory" option is included in the Complete subscription package. View>>
Referral Rewards
Available on Shopify.
Many Shopify merchants have discovered referrals are a terrific way to generate more revenue and create loyal, returning customers. The CLA app gives you everything you need to easily run your own loyalty, referral and digital marketing program.
Rewards Expiration
Customizable Rewards Expiration Date
With a customizable reward expiration time, you create an urgency for return visits that points or coupons can’t duplicate.
Gift Cards
Many Clover merchants have discovered gift cards are a terrific way to generate more revenue and create loyal, returning customers. With CLA’s Complete Plus plan, you get unlimited gift cards with the gift card plan option!
CLA is the only Clover app to combine a “spending-based” loyalty program with gift cards, delivering a complete marketing solution in a single app. And, it’s the only gift card app on Clover that does not charge per card – or limit the number of cards available to you. And CLA gift cards have no additional processing fees.
Gift cards are available with a CLA Complete Plus subscription on the Clover platform only.
Customized Reports
You can customize your activity reports to get the insights into your customers.
Import | Export Data
Import and Export Customer Data
Do you have a legacy loyalty program or other digital customer data? With CLA, you can import customer data to get a quick jump start on your loyalty program. And with CLA’s Loyalty Complete plan, you can export your data to create other lists or worksheets.
Auto SMS / Email Alerts
The CLA app does all the work for you by sending SMS and email alerts for earned reward amounts and expirations, motivating return visits and higher spending.
Feature comparisons
| FEATURES | CLA on Shopify | CLA on Clover |
|---|---|---|
| Free plan | ||
| Optional Paid Features | ||
| CLA Instant Rewards | ||
| Customized Expiration (create urgency) | ||
| Inventory Exclusion | ||
| Inventory Promotion | ||
| Referral Promotion | ||
| Enrollment Rewards | ||
| Birthday Rewards | ||
| Anniversary Rewards | ||
| Gift Cards | ||
| Automated SMS / Email Alerts | ||
| Customized Reporting | ||
| Import | Export Customer Data |